Refund Policy

Returns
We do not accept returns in case of Quality as it is subjective to individual.



Replacement 
We provide replacement in terms of damaged / wrong product or size mismatch

For Replacement, Customer needs to send the product within 3 days of receipt by courier at below Address and share the tracking details with us on

tales.barbie@gmail.com

Or

Whatsapp number +91 8142901818

BarbieTales.com
Jabili Creations
Plot :9,Geetas' UVR Residency,Sai Keerthi Enclave, Pragathi Nagar,
Hyderabad 50090
Ph: 8142901818 ( Working 11 AM to 7 PM)

 

Once the product is received to us, Our team check the product condition and approve/ disapprove Replacement

 

Once the replacement is approved, We send the replacement product to the Customer

 


Late or missing refunds (if applicable)

If you’ve done all of this and you still have not received your replacement yet, please contact us at tales.barbie@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective / damaged or size issues . If you need to exchange it for the same item, send us an email at tales.barbie@gmail.com and send your item to:

BarbieTales.com
Jabili Creations
Plot :9,Geetas' UVR Residency,Sai Keerthi Enclave,Pragathi Nagar,
Hyderabad 50090



Gifts
We do not Gift pack the products


Shipping
To return your product, you should mail your product to: 

BarbieTales.com
Jabili Creations
Plot :9,Geetas' UVR Residency,Sai Keerthi Enclave,Pragathi Nagar,
Hyderabad 50090



You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over Rs 4000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Be In The Know!